Contact Slloy AI
Billing, accounts, content appeals, privacy requests — email us and a human will read it.
| General & billing | contact@slloy.com |
|---|---|
| Data / privacy requests | contact@slloy.com — see the Privacy Policy for what to include |
To get a faster answer, include:
- The email address of your Slloy account (not just a payment reference).
- For billing issues: the date and amount of the charge, and the plan you were on.
- For failed jobs: roughly when the job ran — failed generations are refunded automatically, and we can verify from the log.
- For content appeals: which generation was affected and the context you were generating in.
Before writing in: most pricing and usage questions are answered on the pricing page and the FAQ on our home page. Failed generations are refunded automatically and do not need a support ticket.
Common requests
| Upgrade / cancel a plan | Self-service from your account settings — no email needed |
|---|---|
| Commercial license questions | See the pricing page, or email us |
| Report abusive content | Email us with the generation link; we review all reports |
| Partnerships & press | contact@slloy.com, subject line "Partnerships" |